Breaking Echoes

A strategic design intervention that combats political polarization and media bias

The world we live in, weaponizes bias to swing narratives and drive populations apart. We conducted an investigative study into the causes and effects of affective polarization through Media and Journalism on North America college campuses. By adopting a design thinking approach - leveraging behavioral nudges, experience and information design to find strategic interventions, we aim to take step in the right direction to restore independent thinking and grey-area dialogue, while reducing social tribalism.

This project was carried out in partnership with Shefali Dhar at Parsons School of Design and was recognized as Capstone Project of the Year 2024 at The New School.

Context

Graduate Thesis / Capstone

Role

UX Research, Strategy, Product Design, Art Direction, Business

Industry

Media and Journalism

Date

2024

Process

This project was carried out across 30 weeks, under the guidance of various contributors - researchers, academics, social scientists, journalists, policy advocates, anthropologists and most importantly the common person, dwindling in a polarized state. Starting from discovery through dialogue, we were able to find some key factors that affected the minds of the American adult - informing their decision making and opinions.

In recent years, polarization has increased across political, identity, security, and economic lines. Our capstone examined the history of polarizing media in the United States, dating back to the rise of “Yellow Journalism” in the 1890s. We found that today, affective polarization is rising due to a resurgence of yellow journalism fueled by online and social media, driven by bias in content creation.

That bias exists is unavoidable, however when it leads to the creation of a tribalist society where the “tribes” continue to become increasingly intolerant of one another, its unchecked prevalence in rhetoric can have pernicious consequences. 



In recent years, polarization has increased across political, identity, security, and economic lines. Our capstone examined the history of polarizing media in the United States, dating back to the rise of “Yellow Journalism” in the 1890s. We found that today, affective polarization is rising due to a resurgence of yellow journalism fueled by online and social media, driven by bias in content creation.

That bias exists is unavoidable, however when it leads to the creation of a tribalist society where the “tribes” continue to become increasingly intolerant of one another, its unchecked prevalence in rhetoric can have pernicious consequences.

The state of information today causes the consumers to repel one another and move further away on ideological lines - leaving no room for nuanced discourse.

How might we reduce political polarization between groups of people through the information they consume?

Channel the force of information in a centripetal manner, to create stability and nuance in discourse while making civic duty and participation, palatable.

abridge is a news platform that embraces diverse ideas by gathering all perspectives and giving you the vocabulary to understand your opinions

Our approach

Aggregation

Filtered and vetted news articles that provide perspectives from as many standpoints as possible.

Reflection

A tool for guided opinion- making: users swipe through subtopics to gauge feelings on broader issues, with an echo chamber analysis.

Conversation

Matching echo chamber breakdowns with political representatives, enabling users to vote based on issues, not just party alliances.

Participation

A social media layer that connects users from different echo chambers to further converse on divisive issues.

Userflows

Initial Wireframes

Let's turn ideas into extraordinary experiences together! I'm all ears.

All Rights Reserved Rishi Shankar

Let's turn ideas into extraordinary experiences together! I'm all ears.

All Rights Reserved Rishi Shankar